Privacy information

1. Controller

SICHER mit HELM · Herbert Helm MBA
Saliterweg 8, 3324 Euratsfeld, Austria
Telephone: +43 7474 23456
Email: helm@sichermithelm.at

2. Hosting by easyname

This website is hosted by easyname GmbH, Canettistraße 5/10, 1100 Vienna, Austria. The hosting provider supplies the technical infrastructure required to make this website available.

Where easyname processes personal data on our behalf, processing is subject to the requirements for processors under Article 28 GDPR. The legal basis for technically necessary processing connected with the operation and security of the website is Article 6(1)(f) GDPR. Our legitimate interest is the secure, stable and technically reliable operation of the website.

3. Server, error and security logs

The optional full access logs offered by easyname are disabled for this website. We therefore do not use this function to record or analyse every page view by visitors.

This is separate from technically necessary error and security logs. For troubleshooting and website security, we use security functions provided by the hosting provider, including a Web Application Firewall (WAF). easyname states that suspicious or blocked requests may be recorded in the website's error log.

Depending on the event, processed data may include the time of the request, the requested resource, technical request information and, where necessary, the IP address. Processing serves technical operation, fault analysis and the detection, prevention and investigation of attacks or misuse. The legal basis is Article 6(1)(f) GDPR.

We do not use these data for advertising, profiling or visitor analytics.

Further information from the hosting provider: retention of hosting data · Web Application Firewall · data processing agreement.

4. Cookies and similar technologies

We do not use analytics or marketing cookies ourselves to observe visitor behaviour. No external fonts are loaded and no analytics or marketing services such as Google Analytics, Google Tag Manager or Meta Pixel are used.

External content or services are loaded only after an appropriate action or consent by the visitor. This particularly applies to Google Maps as described below.

5. Google Maps

On selected home pages we offer the option of loading an interactive Google Map. The map is not loaded automatically when the website is opened. Initially, only a locally stored directions graphic from our own web server is displayed.

A connection to Google servers is established only after you deliberately click “Load Google Maps”. For users in the European Economic Area, the provider is in particular Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

When the map is loaded, data such as your IP address, browser and device information, date and time of the request, referrer information and further technical usage or location information may be transmitted to and processed by Google. Google may also use cookies or similar technologies or access information already stored in the browser or device.

The interactive map is therefore loaded only after your explicit consent. The legal basis for processing of personal data initiated by us is Article 6(1)(a) GDPR. Where information is stored on or read from your device, this is based, where required, on your consent under section 165(3) of the Austrian Telecommunications Act 2021.

Your decision to load the map is not stored permanently by our website. After reloading the page, the interactive map is disabled again until you click once more. After activation, Google carries out further processing over which we do not have full control.

Further information: Google Privacy Policy · Google information on cookies and similar technologies.

6. External links

Our website contains links to external websites and services, for example Google Maps, public authorities, statutory professional bodies and other information services. Merely displaying a link does not normally establish a connection to the external provider.

Once you click an external link and leave our website, the respective provider may process personal data such as technical connection data and your IP address. The privacy information of the respective external provider applies to processing on that website.

7. Contact by email or telephone

If you contact us by email or telephone, we process the personal data you provide in order to deal with your enquiry. This may include your name, contact details, the content of your enquiry and information required to handle it.

Where the enquiry relates to an existing or potential contractual relationship, processing is based in particular on Article 6(1)(b) GDPR. In other cases, processing may be based on our legitimate interest in handling and responding to enquiries under Article 6(1)(f) GDPR. Where special categories of personal data, in particular health data, are involved, the additional statutory requirements apply.

Completely secure transmission of unencrypted email cannot be guaranteed technically. Particularly sensitive documents should therefore not be sent by unencrypted email without appropriate safeguards.

8. SSL/TLS encryption

Our website is provided via encrypted HTTPS. SSL/TLS encryption protects data transmitted between your device and our web server against unauthorised access.

9. No automated decision-making or website profiling

We do not carry out solely automated decision-making, including profiling within the meaning of Article 22 GDPR, through this website. We also do not create personal usage, interest or advertising profiles from visits to the website.

10. Your rights

Subject to the statutory requirements, you have rights including access, rectification, erasure, restriction of processing, data portability and objection. You may withdraw consent at any time with effect for the future. Withdrawal does not affect the lawfulness of processing carried out on the basis of consent before withdrawal.

You may exercise your rights by contacting the controller named above. You also have the right to lodge a complaint with a data protection supervisory authority. In Austria this is the Austrian Data Protection Authority.

11. Changes to this privacy notice

We update this privacy notice when the technical design of the website, the services used or the legal requirements change.

Last updated: 19 August 2026